Shipping is free on all orders over $500 via UPS ground shipping. If you require your purchase urgently please contact us for expedited shipping charges.

For all customer service inquiries, please email us at customerservice@neverawallflower.com

We hope that you are delighted with every order you receive from neverawallflower.com, but if you are not perfectly satisfied with your items, you have 15 days to return them to us for a refund. Please check our refund policy here.

If you would like to exchange your purchase for a different size, please indicate that in your return request email and a customer service agent will be in touch to facilitate.